Technical Service Request

As a world leader in providing superior quality in vivo functional grade antibodies, we are 100% confident in our product performances. Purchase with confidence knowing that we stand behind the quality of our products. In the rare event that an antibody does not yield satisfactory results as indicated on our website or certificate of analysis, please provide the following information to the best of your abilities or email to reach our Technical Support Scientists.


Order or Purchase Order (PO) number that includes the product(s) in question.Date that the product(s) was received by the customer (can be approximated if unknown).Catalog numbers of the product(s) in question.The lot number can be found on the CoA and on the vial.i.e. 5 mg, 25 mg, 50 mg, 100 mg etc.The application for which the product was used.Description of how the product(s) was stored and diluted prior to use.